Motomachi/Yamate Area
Chinatown/Yamashita Park Area
Nihon-Odori Area
Bashamichi Area
Sakuragicho Area
Kannai Area
Minato Mirai Area
News 2026.05.20
Concierge Service for International Travelers
We personally arrange special experiences
in Yokohama for you.
Hello!
I live in Yokohama,
so I can help you!
About Hamanavi Service
Available even on the same day!
We’re here to help you enjoy your trip in Yokohama
.
We offer a wide range of services, from making reservations for accommodations and restaurants to providing same-day emergency reservations and trunk storage services, to help foreign tourists enjoy their trips and resolve any problems they may have.We flexibly accommodate short-notice requests, even just before or on the day of your arrival in Japan.
Features of Hamanavi Service
Easy on the Net
(the police) wanting (someone) for questioning
(the police) wanting (someone) for questioning
Even on the same day or in an emergency
available (e.g. bandwidth)
available (e.g. bandwidth)
culture and food.
Responding to your wishes
Responding to your wishes
Great value and simple
rate structure
rate structure
Rakuraku!
Internet.
Easy Batch Arrangement
Smooth one-stop reservations for both accommodations and restaurants. Facilities and special plans that are not available online can also be made on your behalf.
Same-day and emergency services available
If you are forced to change your plans during your trip, or if unexpected events occur such as sudden health problems or various other troubles, it is no problem! Yokohama Roco, with its spirit of hospitality, will be happy to assist you.
Responding to cultural and dietary preferences
We are flexible to accommodate requests from different food cultures, halal and vegan allergies, etc.
Affordable and simple fee structure
We offer competitive pricing at a lower price than others. Fees do not change after quotation! Each agency fee is a fixed price that is easy to understand.
Services
There are also lots of great services unique to Yokohama!
We make your stay in Yokohama safer and more comfortable. We are here for foreign visitors and residents in Japan,
We offer a wide range of services including reservation agency and tourist guide services.
Please pay the usage fee/transportation fee at each store directly to the business on site.
support
area
area
- Motomachi/Yamate Area
- Chinatown/Yamashita Park Area
- Nihon-Odori Area
- Kannai Area
- Bashamichi Area
- Sakuragicho Area
- Minato Mirai Area
- Yokohama Station area (accommodation reservations only)
acting as agent for a reservation
Popular accommodations and restaurants in Yokohama,
Substitution according to the customer's wishes
I will make a reservation instead.
Trunk storage
We can store your luggage while you are sightseeing or in between trips. You can enjoy Yokohama comfortably without any luggage.
Tourist Guide Service
A choice of "Half Day Plan" or "Full Day Plan" is available. With an audio guide or interpreter, this is a very satisfying plan that allows you to fully enjoy the charms of the port city of Yokohama.
In addition, it comes with support for peace of mind!
Solving your problems
No worries in case of illness or trouble.
Call, email, or inquire
We will support you promptly with matching forms.
Please feel free to contact us.
FAQ
Yes, we can.
Free cancellation of substitute booking fee up to 48 hours prior to the date of use
The other services are based on the cancellation rules of each service provider. Other services are subject to the cancellation rules of each service provider.
The Company will not be liable for any loss or damage arising out of the use of the property.We will do our best to accommodate your needs. Please contact us first.
Please contact us and we will do our best to accommodate you.
Please note that the contract will be charged at the emergency reservation rate. (Change of conditions, etc.)
(Please consult with us in some cases.)Basically, payment is made by credit card (Stripe payment).
Reservation agent fees are basically paid by credit card (Stripe payment).
Payment is required. Easy and secure payment is available. Trunk Deposit
Cash or bank transfer for borrowing, sightseeing guide service, and solving your problems.
Bank transfers are also accepted. For payments for services other than those provided by our company
Please settle the payment according to the rules of each business.A wide range of content is available.
1. Reservations for transportation, lodging, and restaurants due to sudden traffic problems
Reservations (Yokohama Neighborhood Facilities)
2. Reservations for transportation, lodging, and restaurants due to sudden illness
(Yokohama Neighborhood Facility)
*Please contact us separately for hospital referrals and transportation options.
3. Various reservations due to schedule changes during the trip (facilities near Yokohama)
*Consultation on how to deal with lost items while traveling.
4. If you have any other questions or concerns during your trip
If you have any questions, please contact us.
Please.
AboutYokohama
The historic port city of Yokohama has
Lots to see and do!
Yokohama is a port city where the history of the opening of the port and the modern cityscape are in harmony.
It can be enjoyed by all ages and is perfect for family vacations and cruise sightseeing.
There are also many delicious gourmet foods!
With Hamanavi Service
I hope you enjoy Yokohama!
Contact
- 045-681-2737
- 070-1526-3845
- Available hours: 10:00-18:00/open irregularly
- info@hamanavi-s.jp
Consecutive buses that can transport you to famous spots in a single trip
BAYSIDE BLUE
Yokohama Tourist Information Official SiteTour popular spots such as Yokohama Red Brick Warehouse and Chinatown
Akadokutsu" (tour bus)
Yokohama City Transportation Bureau official websiteAround Yokohama Station, Motomachi shopping district and Kannai area
Electric Kickboard
LUUP official websitePlease note that the illustrations on this website are only images and may differ slightly from the actual product in some areas.
