Concierge Service for International Travelers

We personally arrange special experiences

in Yokohama for you.

Hello!
I live in Yokohama,
so I can help you!

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About Hamanavi Service

Available even on the same day!
We’re here to help you enjoy your trip in Yokohama
.

We offer a wide range of services, from making reservations for accommodations and restaurants to providing same-day emergency reservations and trunk storage services, to help foreign tourists enjoy their trips and resolve any problems they may have.We flexibly accommodate short-notice requests, even just before or on the day of your arrival in Japan.

Features of Hamanavi Service

Easy on the Net
(the police) wanting (someone) for questioning

Even on the same day or in an emergency
available (e.g. bandwidth)

culture and food.
Responding to your wishes

Great value and simple
rate structure

Services

There are a lot of great services that only the local XX can offer!

We make your stay in Yokohama safer and more comfortable. We are here for foreign visitors and residents in Japan,
We offer a wide range of services including reservation agency and tourist guide services.

Please pay the usage fee/transportation fee at each store directly to the business on site.

support
area

Motomachi/Yamate Area
Chinatown/Yamashita Park Area
Nihon-Odori Area
Kannai Area
Bashamichi Area
Sakuragicho Area
Minato Mirai Area
Yokohama Station area (accommodation reservations only)

acting as agent for a reservation

Popular accommodations and restaurants in Yokohama,
Substitution according to the customer's wishes
I will make a reservation instead.

Trunk storage

We can store your luggage while you are sightseeing or in between trips. You can enjoy Yokohama comfortably without any luggage.

Tourist Guide Service

A choice of "Half Day Plan" or "Full Day Plan" is available. With an audio guide or interpreter, this is a very satisfying plan that allows you to fully enjoy the charms of the port city of Yokohama.

In addition, it comes with support for peace of mind!

Solving your problems

No worries in case of illness or trouble. Call, email, or inquire
We will support you promptly with matching forms.
Please feel free to contact us.

Click here to contact us →

Reserve Now

FAQ

A
Yes, we can.
Free cancellation of substitute booking fee up to 48 hours prior to the date of use
The other services are based on the cancellation rules of each service provider. Other services are subject to the cancellation rules of each service provider.
The Company will not be liable for any loss or damage arising out of the use of the property.
A
We will do our best to accommodate your needs. Please contact us first.
Please contact us and we will do our best to accommodate you.
Please note that the contract will be charged at the emergency reservation rate. (Change of conditions, etc.)
(Please consult with us in some cases.)
A
Basically, payment is made by credit card (Stripe payment).
Reservation agent fees are basically paid by credit card (Stripe payment).
Payment is required. Easy and secure payment is available. Trunk Deposit
Cash or bank transfer for borrowing, sightseeing guide service, and solving your problems.
Bank transfers are also accepted. For payments for services other than those provided by our company
Please settle the payment according to the rules of each business. Please settle the payment according to the rules of each business.
A
A wide range of content is available.
1. Reservations for transportation, lodging, and restaurants due to sudden traffic problems
Reservations (Yokohama Neighborhood Facilities)
2. Reservations for transportation, lodging, and restaurants due to sudden illness
(Yokohama Neighborhood Facility)

*Please contact us separately for hospital referrals and transportation options.
3. Various reservations due to schedule changes during the trip (facilities near Yokohama)

*Consultation on how to deal with lost items while traveling.

4. If you have any other questions or concerns during your trip
If you have any questions, please contact us.
Please.

Contact for inquiries and consultation → Reserve Now

AboutYokohama

The historic port city of Yokohama has
Lots to see and do!

Yokohama is a port city where the history of the opening of the port and the modern cityscape are in harmony.
It can be enjoyed by all ages and is perfect for family vacations and cruise sightseeing.