Notation based on the Act on Specified Commercial Transactions
service name
YOKOHAMA Concierge
Name of operator
Hamanavi Service
(in Eco-Print Consulting Services)
Administrative Manager
Morio Kunizaki
Location
Upon request, we will disclose the information without delay.
Phone number
045-681-2737 070-1526-3845
Email Address
Services offered
This service provides the following services
- Reservation service for accommodations, restaurants, etc.
- Tourist Guide Service
- Voice guidance (video-guided self-guided tour)
- Guided tours with interpreters (outsourced)
- Trunk storage service
Accommodation, food and beverage, experience fees, transportation, facility usage fees, etc. are not included.
Actual service provision is based on the terms and conditions of each service provider.
selling price
Tax included prices are shown in the Hamanavi service price list in the reservation form.
Expenses other than the product price
The cost of food and beverages, transportation, facility usage fees, etc., and communication expenses incurred on-site are to be borne by the customer.
Payment Method
Credit card payment (Stripe)
Payment Period
Reservation agency service and sightseeing guide service will be pre-paid at the time of reservation confirmation.
Cancellation and Refund Policy
- The booking agent fee is non-refundable once booking arrangements have begun.
- Cancellation conditions for tourist guide services are based on the Terms and Conditions.
- We are not obligated to refund or compensate for cancellations for reasons attributable to the business.
Time of service provision
After the reservation is confirmed, the service will be performed on the date of each service.
